Phones answered 24/7Fargo, ND 58103
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Typical jobs across Cass County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

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8 job stories

The calls we handle most

Typical job
Illustration: A dark cluster on the south wall in the first warm week of September

A dark cluster on the south wall in the first warm week of September

What homeowners notice
A household sees a dark cluster on the south wall each afternoon and a few bugs at the glass of a bedroom window. The cluster thickens through the warm hours and is gone from the wall by evening.
What we do
The technician walks the south and west walls first, lists each opening near the cluster at the window frames, the threshold and the screen, and vacuums the few bugs inside. The openings are sealed where they can be reached from the ground, and the list records the ones that need a carpenter.
What to expect
The household has a written list of what was closed and what was left, and a follow-up check is set for the first warm spell after the sealing.

1-2 hours typical visit

Typical job
Illustration: Mice in a garage where the door gap was never closed

Mice in a garage where the door gap was never closed

What homeowners notice
A household on the Minnesota side finds droppings along the back of a garage shelf and a chewed bag of birdseed in the cold months. The garage door has a visible gap along the bottom edge.
What we do
The technician clears the shelf for the walk, follows the droppings to the door gap and checks the foundation and the window for other entries. The activity is removed by a method suited to the garage, the door gap is sealed with a sweep and metal mesh, and the droppings are cleaned up with a wet method and bagged.
What to expect
The household is given the list of entries, the cleaning method used and a note of the Minnesota category the work was carried out under. A follow-up check confirms no new droppings have appeared.

2-3 hours typical visit

Typical job
Illustration: A papery nest under a porch eave beside the back step

A papery nest under a porch eave beside the back step

What homeowners notice
A nest hangs under the eave of a porch roof, close to the step that the household uses every day, and insects are seen coming and going in the afternoon.
What we do
The technician confirms the nest and its height, checks how the step and the door are used, asks about any sting allergy in the house and plans the removal for the time of day when activity is lowest. The nest is removed and bagged, and the gap the nest was built in is sealed where the structure allows.
What to expect
The household is told how long to keep clear of the area afterwards, and the spot is checked at the follow-up for any new start.

1-2 hours typical visit

Typical job
Illustration: Ants on the counter that keep returning after a clean

Ants on the counter that keep returning after a clean

What homeowners notice
A household wipes a line of ants from the counter every morning, and the line is back by the next day. The trail runs from the sink edge toward the cabinet beside it.
What we do
The technician follows the trail from the counter to the gap behind the cabinet and checks the damp spot under the sink, where a slow drip was keeping the area wet. The drip is listed for a plumbing repair, the gap is sealed, and a bait is placed on the trail where the label allows.
What to expect
The household has the list of the drip and the gap, and a follow-up check confirms the trail has stopped after the repair and the sealing.

1-2 hours typical visit

Typical job
Illustration: Centipedes in a basement corner after a wet week

Centipedes in a basement corner after a wet week

What homeowners notice
Centipedes appear on the basement floor after a wet week, mostly in one corner by the window well. The corner has stored cardboard against the wall.
What we do
The technician checks the corner for damp, notes the window well and the rim joist, and moves the stored cardboard for the inspection. The damp is recorded as a building matter for the owner to address, the gaps at the window frame are sealed and the harbourage is treated under the label.
What to expect
The household gets the list of building items and the pest items separately. A follow-up check confirms the corner has dried and no new centipedes have been found.

2 hours typical visit

Typical job
Illustration: A spring check after the frost opened a gap at a vent

A spring check after the frost opened a gap at a vent

What homeowners notice
A household that had its autumn walk the year before notices a few insects at a living-room window in April. The house was sealed in the autumn, and the household wants to know whether the seal has held.
What we do
The technician checks the autumn list item by item, finds that a vent cover has moved after the frost and that a screen frame has opened at one corner. Both are repaired on the visit, the list is updated and the sunny walls are checked for clusters.
What to expect
The household has the updated list, a note of what held and what was repaired, and the plan for the autumn walk is set from the record.

1 hour typical visit

Typical job
Illustration: Insects moving between two units through a shared wall

Insects moving between two units through a shared wall

What homeowners notice
A landlord reports insects in a rental unit that the tenant says were not there before the neighboring unit was renovated. The units share a wall and a pipe chase.
What we do
The technician inspects both units, follows the route along the pipe chase, notes the gaps around the penetrations and the moisture at the sink in each kitchen. The plan separates the tenant items, such as clearing and food storage, from the owner items, such as sealing the pipe chase and fixing the drip.
What to expect
The landlord and the tenant each receive the part of the plan that belongs to them, and a follow-up check is set for both units at the same time.

3-4 hours typical visit

Typical job
Illustration: Rodent signs in a storage room beside a loading door

Rodent signs in a storage room beside a loading door

What homeowners notice
A small business finds droppings in a storage room beside its loading door. Stored boxes sit against the wall, and the door has a gap at the floor edge.
What we do
The technician agrees the areas with the business and the building owner, inspects the storage room and the loading area separately, and lists the door gap as an owner item. The stored boxes are moved for the walk, activity is removed by a method suited to the room, and the business is told which products were used and when the room can be used again.
What to expect
The business receives the plan split by area and by owner, and a follow-up is booked at the interval the building's use requires.

half a day typical visit

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